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4. Mentoring







                                                                                                    Reviews the   Ensures that the trainee understands  You could say,
                                                                                                    objective   what he/she will be learning
                                                                                                                                 “Today or the next day, we will cover…,” or “…By
                                                                                                                                 the end of this session you will learn how to…”
 04

                                                                                                    Encourages   Reduces anxiety   You could say, “Please stop me if you have any
                                                                                                    questions                    questions…”

                                                                                                        STEP 2. MENTOR SHOWS TASK AND TRAINEE OBSERVES




                                                                                                       What the mentor does   Why this is important   How to do it

                                                                                                    Reviews the task objective   Explain why the task is important   Explain the purpose of the task
                                                                                                                       How the task is related to the entire
                                                                                                                       job


                                                                                                    Positions the trainee to observe the   The trainee needs to view the   ·      Position the trainee to
                                                                                                    mentor             demonstration from the same   the side or slightly to the rear of
                                                                                                                       perspective in which the mentor   the mentor
                                                                                                    performing the task   conducts it
                                                                                                                                           ·      Make sure there are no
                                                                                                                       A trainee who uses procedures during  physical barriers between the
                                                                                                                       training sessions is more likely to use  mentor and the trainee
                                                                                                    Refers the trainee to his/her notes   the procedures afterward
                                                                                                    during the mentor’s explanation and
                                                                                                    demonstration of the task
                                                                                                    Explains each step aloud   Gives the trainee a mental picture of
                                                                                                                       what will happen

                                                                                                    Demonstrates the task   ·      Allows the trainee to see and   ·      Explain each step while
                                                                                                                       hear how the task is completed   it is being performed

        4. Mentoring













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