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4. Mentoring
Reviews the Ensures that the trainee understands You could say,
objective what he/she will be learning
“Today or the next day, we will cover…,” or “…By
the end of this session you will learn how to…”
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Encourages Reduces anxiety You could say, “Please stop me if you have any
questions questions…”
STEP 2. MENTOR SHOWS TASK AND TRAINEE OBSERVES
What the mentor does Why this is important How to do it
Reviews the task objective Explain why the task is important Explain the purpose of the task
How the task is related to the entire
job
Positions the trainee to observe the The trainee needs to view the · Position the trainee to
mentor demonstration from the same the side or slightly to the rear of
perspective in which the mentor the mentor
performing the task conducts it
· Make sure there are no
A trainee who uses procedures during physical barriers between the
training sessions is more likely to use mentor and the trainee
Refers the trainee to his/her notes the procedures afterward
during the mentor’s explanation and
demonstration of the task
Explains each step aloud Gives the trainee a mental picture of
what will happen
Demonstrates the task · Allows the trainee to see and · Explain each step while
hear how the task is completed it is being performed
4. Mentoring
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