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4. Mentoring











 04


                                                                                                  What the   Why this is important          How to do it
                                                                                                  mentor does

                                                                                                  Builds a   Reduces anxiety and puts the trainee at ease   Greet your trainee
                                                                                                  relationship with
                                                                                                  the trainee                               If they seem anxious, say
                                                                                                                                            something like…
                                                                                                                                            “Don’t worry about trying to
                                                                                                                                            learn everything at once.
                                                                                                                                            You’ll have plenty of opportunities
                                                                                                                                            to practice”

                                                                                                  Identifies the   Ensures the trainee has his/her notes   ·      Today or the next topic we
                                                                                                  training module                           are going to cover is …
                                                                                                             ·      The trainee will be less anxious if he/she has a
                                                                                                             written guide to refer to during the session. This will   ·      You will need your manual
                                                                                                             be important later when he/she practices the task on   or notes for the ____________
                                                                                                             his/her own                    topic and a pen or pencil.
                                                                                                             ·      The trainee will be less likely to ask you to
                                                                                                             repeat something or a step
                                                                                                                                            You could ask…
                                                                                                             Checks for prior skills, knowledge and experience
                                                                                                                                            “When and how did you use this
                                                                                                             ·       You do not want to bore the trainee with   equipment?”
                                                                                                             unnecessary details or skip over something that he/she
                                                                                                             doesn’t know
                                                                                                             Does not assume the trainee knows certain steps/tasks
                                                                                                             or doesn’t know certain steps/tasks
        4. Mentoring













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