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4. Mentoring


                                                                                                     Coach

                                                                                                    The  role  of  coach  helps  the  trainee  to  overcome  difficult  and  challenging
                                                                                                    maintenance and repair jobs. Coaching is a complex and extensive process, not an
                                                                                                    easy skill to perform. Specifically, coaching involves feedback. This is best done
                                                                                                    while the trainee performs work tasks and the mentor looks on, giving positive and
                                                                                                    constructive feedback as the situation demands. Good mentors will not provide
                                                                                                    feedback when they do not know much about the subject or circumstances. It is
 04
                                                                                                    not appropriate to criticize the trainee in the presence of others. Some coaching is
                                                                                                    best when it is done in private. No one likes it when his or her faults or weaknesses
                                                                                                    are pointed out in public.

                                                                                                    A good mentor possesses the following qualities:
                                                                                                     ·   Willingness to share skills, knowledge, and expertise
                                                                                                     ·   Demonstrates a positive attitude and acts as a positive role model
                                                                                                     ·   Takes a personal interest in the mentoring relationship
                                                                                                     ·   Exhibits enthusiasm in the field
                                                                                                     ·   Values ongoing learning and growth in the field
                                                                                                     ·   Provides guidance and constructive feedback
                                                                                                     ·   Respected by colleagues and employees in all levels of the organization
                                                                                                     ·   Sets and meets ongoing personal and professional goals
                                                                                                     ·   Values the opinions and initiatives of others
                                                                                                     ·   Motivates others by setting a good example
                                                                                                    Successful mentoring relationships must contain the following elements:
                                                                                                    ·   Mutual respect
                                                                                                    ·   Clear expectations of the relationship
                                                                                                    ·   Personal connection
                                                                                                    ·   Shared values
                                                                                                    ·   A sense of altruism
                                                                                                    ·   Active listening

                                                                                                    In contrast, unsuccessful relationships are characterized by:
                                                                                                     ·   Poor communication
                                                                                                     ·   Lack of commitment from either party
                                                                                                     ·   Personality differences
                                                                                                     ·   Real or perceived competition between parties
                                                                                                     ·   Conflicts of interest
        4. Mentoring                                                                                 ·   A mentor's lack of experience in his or her role













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