Page 23 - Apprenticeship book.cdr
P. 23
B) Skills and competencies
situations and expectations makes you more valuable to a current or
prospective employer. Adaptability in the workplace is when an employee can
be flexible and have the ability to adapt to changing work conditions. Staying
calm means not folding under pressure when something changes, or a problem
01
occurs. Developing a solution is being able to come up with a plan when there is
a problem
Here we'll look at four skills to nurture as you embark on developing your team's
ability to adapt:
• Think creatively. Your team should be encouraged to explore
different avenues for fostering creativity and accomplishing work
goals with a new mindset.
• Embrace ambiguity
• Exercise emotional intelligence
• Shift focus
Communication¹⁷
Most jobs require employees to have good communication skills, so
that they can express themselves in a positive and clear manner, both when
speaking to people and in writing. Demonstrating strong communication skills is
about being able to convey information to others in a simple and unambiguous
way. It involves the distribution of messages clearly and concisely, in a way that
connects with the audience.
Good communication is about understanding instructions, acquiring
new skills, making requests, asking questions and relaying information with
ease. Good communication skills are perhaps the most basic skills that you can
possess as an employee, yet they remain one of the most sought-after by
employers. In today's competitive jobs market, communication skills in the
business world are highly sought after, with recruiters looking for candidates
who can communicate information, negotiate and confidently deal with
customers. Listening carefully, speaking clearly and putting others at ease are
very valuable attributes to possess.
PART 1
B) Skills and competencies
Source: www.quora.com
¹⁷European-bussiness.com, article: the 9 most important soft skills for the job.
page
22