Page 41 - Apprenticeship book.cdr

A) Mentoring

Coach
The role of coach helps the trainee to overcome difficult and
challenging maintenance and repair jobs. Coaching is a complex and extensive
process, not an easy skill to perform. Specifically, coaching involves feedback.
02
This is best done while the trainee performs work tasks and the mentor looks
on, giving positive and constructive feedback as the situation demands. Good
mentors will not provide feedback when they do not know
much about the subject or circumstances. It is not appropriate to criticize the
trainee in the presence of others. Some coaching is best when it is done in
private. No one likes it when his or her faults or weaknesses are pointed out in
public.

A good mentor possesses the following qualities:
• Willingness to share skills, knowledge, and expertise.
• Demonstrates a positive attitude and acts as a positive role model.
• Takes a personal interest in the mentoring relationship.
• Exhibits enthusiasm in the field.
• Values ongoing learning and growth in the field.
• Provides guidance and constructive feedback.
• Respected by colleagues and employees in all levels of the
organization.
• Sets and meets ongoing personal and professional goals.
• Values the opinions and initiatives of others.
• Motivates others by setting a good example.

Relationship between the mentor and mentee
Successful mentoring relationships must contain the following elements:
• Mutual respect
• Clear expectations of the relationship
• Personal connection
• Shared values
• A sense of altruism
• Active listening

In contrast, unsuccessful relationships are characterized by:
PART 2 • Poor communication
• Lack of commitment from either party
• Personality differences
A) Mentoring
• Real or perceived competition between parties
• Conflicts of interest
• A mentor's lack of experience in his or her role

page
40